Texas Roof Guardians
Privacy Policy
How we collect, use and protect information you share with us.
How we collect, use and protect information you share with us.
Effective date: September 13, 2026
Texas Roof Guardians respects your privacy. This Privacy Policy applies to txroofguardians.com and go.txroofguardians.com and explains the information we may collect when you visit our website, request an inspection or claim review, use our roof assessment, call or text us, or otherwise communicate with our team.
We may collect information you provide directly to us, including your name, phone number, email address, property address or ZIP code, details about your roof or property, appointment information, photos or documents you choose to provide, and the content of communications with us.
We may also collect limited technical information such as browser type, device information, pages visited, referral source, and website analytics used to operate and improve our services.
We may use your information to respond to inquiries, schedule and manage inspections or appointments, provide estimates or claim-related support, communicate about requested services, send service updates and reminders, improve our website and customer experience, protect against fraud or misuse, and comply with legal or regulatory obligations.
We keep limited campaign labels and landing-page paths in your browser session to understand which campaign led to an enquiry. These labels may accompany the enquiry you submit to our team through GoHighLevel. We do not put your form answers, contact details or SMS consent into these campaign labels.
When OpenAI advertising measurement is enabled on this website, we ask for your permission before loading it. If you allow it, OpenAI may receive page-view and submitted-enquiry events, browser and device information, and advertising attribution identifiers to measure our ChatGPT ads. We do not add your name, phone number, email address, property details, form answers or SMS consent to these events. Advertising measurement is separate from our service communications and SMS consent.
You can allow or decline optional advertising measurement using Privacy choices when it is available. We remember that choice in this browser. Declining does not prevent you from using the assessment or requesting an inspection. Changing your choice stops future measurement events; it does not undo events already sent. We also disable this measurement when your browser sends Global Privacy Control or Do Not Track. See OpenAI's Privacy Policy for information about its handling of data.
If you voluntarily opt in to receive text messages from Texas Roof Guardians, we may use your mobile number to send the categories of messages described at the point of consent. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out of text messages and HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive text messages is voluntary and is not a condition of purchasing goods or services from Texas Roof Guardians.
We use service providers to operate our website, communications, scheduling and customer management, including GoHighLevel. They process information on our behalf to provide those services. We may also disclose information when required by law or to protect our rights or the safety of others. The mobile-information and SMS consent restrictions above apply to these disclosures; consent is not transferred for another business's marketing.
We use reasonable administrative, technical and organizational measures designed to protect personal information. No method of electronic transmission or storage is completely secure. We retain information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, operational and customer-service requirements.
You may ask us to access, correct or delete information you have provided by contacting us below. We may need to verify your identity and retain records required by law. You may unsubscribe from marketing email using the unsubscribe method provided in those messages. For SMS, reply STOP to opt out. After one opt-out confirmation, we will stop messaging you through that SMS program unless you opt in again. We may respond to your service request by another permitted channel. Submitting a form without SMS consent does not enroll you in text messaging.
Texas Roof Guardians, 3686 Copper Willow, Bulverde, TX 78163. Questions about this Privacy Policy may be sent to dustin@txroofguardians.com or by calling 830-228-6123.